Book Burj Khalifa Tickets & Tours

Inclusions

• Access to Burj Khalifa Levels 124 & 125
• Use of telescopes at both observation decks
• Access to The Lounge on Levels 154, 153 & 152 (if option selected)
• Access to Burj Khalifa SKY on Level 148 (if option selected)
• Guided tour led by a guest ambassador (if option selected)
• Complimentary refreshments at the SKY Lounge on Level 148 (if option selected)
• Light meal included (if option selected)
• Skip-the-line access for security and elevators (if option selected)
• Entry to the Dubai Aquarium & Underwater Zoo (if option selected)
• Access to Penguin Cove & Nursery (if option selected)
• Access to the Underwater Zoo (if option selected)
• Walk through the Aquarium Tunnel (if option selected)
• AED 20 retail shop credit at the aquarium (if option selected)

Need to know

• Tip: Visit between 6:30 PM and 7:00 PM to catch a breathtaking sunset view from the top floors.
• The Burj Khalifa is wheelchair accessible.
• Expect longer wait times at the ticketing and elevator queues, especially during peak hours and weekends.
• It’s advisable to check the weather forecast before your visit to make the most of the observation decks.
• You can enter only at your chosen time slot during checkout. Once inside, you may stay as long as you wish—most visitors spend about 40 minutes at the observatory.
• Prime visiting hours: 3:00 PM to 6:30 PM.
• The Dubai Aquarium & Underwater Zoo is mostly wheelchair and stroller accessible, though some experiences—such as the penguin and ray encounters—are not.
• Children under 15 must be accompanied by an adult at the Dubai Aquarium & Underwater Zoo.

Cancellation policy

• These tickets are non-refundable and cannot be cancelled or rescheduled.

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Inclusions

• Access to Levels 124 & 125 with 360° panoramic views of Dubai’s skyline.
• Access to SKY Level 148 (prime or non-prime hours based on ticket selection).
• Exclusive VIP Lounge Access on Level 152 (if option selected).
• Priority entry via high-speed elevators — during peak hours for prime tickets or a private elevator for VIP guests.
• Guided tour of the lounge and open-air terrace (based on option selected).
• Multilingual multimedia guide highlighting Dubai’s iconic landmarks.
• Dedicated photo points to capture stunning moments.
• Interactive exhibits and telescopes available on each observation level.
• Light gourmet bites — pastries, canapés, and desserts (based on option selected).
• Unlimited soft beverages, including tea, coffee, and select house drinks (based on option selected).
• One complimentary glass of house bubbly or beverage per guest (based on option selected).
• Free Wi-Fi access throughout your observation deck visit.

Need to know

• What to Bring
• Valid photo ID or passport is required for ticket verification and security checks.
• Comfortable, modest clothing is recommended; smart-casual attire is advised for VIP lounge access or fine dining.
• Closed, comfortable footwear is recommended — avoid high heels or wheeled shoes.
• Download the “At the Top” app in advance for an enhanced audio-guided experience.
• What’s Not Allowed
• Outside food and beverages are not permitted.
• Large bags, strollers, shopping bags, and suitcases must be stored in the designated baggage area.
• Prohibited items include sharp objects, glass containers, fireworks, pepper spray, firearms, multi-tools, and spray paint.
• Smoking is strictly prohibited inside the building.
• Pets and service animals are not permitted.
• Accessibility
• All observation decks and lounges are wheelchair accessible.
• Accessible elevators and restrooms are available throughout the venue.
• Strollers are not allowed on the decks and must be checked at the entrance.
• On-site assistance is available upon request.
• Additional Information
• Children (3–16 years old) must be accompanied by an adult at all times (some sources specify under 12).
• Arrive 10–15 minutes before your scheduled entry time.
• Late arrivals may be denied entry without a refund.
• The average visit lasts around 90 minutes. Guests visiting Level 148 may stay there for up to 30 minutes before continuing to Levels 124 & 125.
• All visitors must enter through Dubai Mall. Direct entry to the tower is allowed only for residents, hotel guests, or restaurant reservations.
• Free Wi-Fi is available throughout the observation decks.
• Outdoor access may be restricted during poor weather conditions; refunds are not provided in such cases.
• For the best views, visit just before sunset or during early morning hours when the city skyline is often draped in fog.

Cancellation policy

• These tickets are non-refundable and cannot be cancelled or rescheduled.

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Inclusions

• Burj Khalifa At The Top
• Entry to 124th & 125th floors of the Burj Khalifa
• Access to telescopes on the observation deck
• Dubai Aquarium & Underwater Zoo
• Access to Penguin Cove & Nursery
• AED 20 aquarium retail shop credit
• Entry to Dubai Aquarium & Underwater Zoo
• Access to Underwater Zoo
• Access to Aquarium Tunnel

Need to know

Cancellation policy

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Inclusions

• The Lounge @ Burj Khalifa (Levels 152–154)
• Priority access via private elevator to Levels 152, 153 & 154 (approx. 585 m), one of the world’s highest lounges
• Guided tour of the indoor lounge and outdoor terrace with 360° panoramic views
• Light gourmet refreshments: freshly baked pastries, gourmet canapés, delicate desserts, and fresh bakes
• Unlimited non-alcoholic beverages: tea, coffee, and house drinks
• One glass of house beverage or bubbly per person (wine or champagne)
• Limited-time offer (21 Aug – 21 Nov 2025): one complimentary digital photo
• Levels 124 & 125 + The Café Treat
• Access to At The Top observation decks on Levels 124 & 125 with 360° views and telescopes
• One complimentary soft drink (excluding energy and hot beverages) OR one pastry/snack at The Café on the ground floor
• Access to free Wi-Fi and viewing telescopes during the deck visit

Need to know

• What to Bring
• Valid photo ID or passport for entry verification
• Booking confirmation (printed or digital) is recommended
• What’s Not Allowed
• Large bags, suitcases, and oversized luggage are not permitted inside the Burj Khalifa
• Outside food and beverages are prohibited
• Pets are not allowed, except for registered service animals
• Smoking is strictly prohibited within the premises
• Accessibility
• The experience is wheelchair accessible, with elevators and accessible restrooms available throughout
• Additional Information
• Children under 3 do not require a ticket; children 3–16 years must be accompanied by an adult
• A maximum of 50 people are allowed on the observation deck at a time
• Queues may form for the observation deck exhibits
• During Ramadan, food and beverages are served after Iftar (sunset)
• Visit duration: up to 1.5 hours
• To watch the Dubai Fountain show, book your visit 30 minutes prior to your preferred showtime
• Fountain Schedule: 1:00 PM & 1:30 PM daily (except Friday: 1:30 PM & 2:00 PM); evening shows every 30 minutes from 6:00 PM to 11:00 PM
• Travel time: Allow up to 20 minutes to walk from Burj Khalifa Metro Station to the entrance
• Ticket collection: At the Will Call Counter, lower ground level, The Dubai Mall

Cancellation policy

• These tickets can't be cancelled or rescheduled.

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Inclusions

• Burj Khalifa At The Top + Sky Views Observatory (Optional)
• Admission to 124th & 125th floors
• Telescope access on the observation deck
• Access to Sky Views Observatory
• Burj Khalifa At The Top + Sky Views Edge Walk Experience (Optional)
• Admission to 124th & 125th floors
• Telescope access on the observation deck
• 20-minute Edge Walk experience
• Equipment & professional assistance
• Access to Sky Views Observatory

Need to know

• Burj Khalifa At The Top
• Tip: Use the on-site telescopes to identify landmarks and attractions around Dubai.
• ID Requirement: Bring a valid physical or digital ID to show at the entrance.
• Weather Advisory: Check the forecast beforehand to ensure unobstructed views.
• Not Allowed: Large luggage (can be checked at the Secure Baggage Area on the ground floor), food, and beverages.
• Sky Views Observatory
• Tip: To prevent dizziness or disorientation, focus on the horizon rather than looking down.
• ID Requirement: Passport or Emirates ID is mandatory.
• Health Advisory: Notify staff of any pre-existing health conditions or physical limitations, including neck/back weakness, broken bones, heart conditions, nervous disorders, motion sickness, epilepsy, or pregnancy.
• Restrictions:
• Height: 135–200 cm
• Weight: 30–120 kg
• Edge Walk: May be canceled or rescheduled due to extreme weather without prior notice.
• Glass Slide: No longer included in Sky Views tickets; AED 25 per ride if purchased on-site (level 53). Tickets bought before 1 April 2024 still include the slide.

Cancellation policy

• These tickets can't be cancelled or rescheduled.

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