Book Dubai Frame Tickets

Inclusions

Need to know

• Dress Code: Guests are advised to wear modest clothing, such as long pants, long-sleeved shirts, or a scarf to cover shoulders.
• Food & Drink: Outside food and beverages are not permitted inside the venue.
• Smoking: Smoking is strictly prohibited at Dubai Frame.
• Safety: Do not lean on or climb over railings, and avoid placing children on them.
• Prohibited Items: Toys and sharp objects are not allowed inside.
• Exhibits: Please do not touch or remove items on display.

Cancellation policy

• Tickets are non-cancellable and cannot be rescheduled.

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Inclusions

• Exclusive Access to Burj Khalifa Observation Decks on Levels 124 & 125
• Admission to Dubai Frame

Need to know

• Burj Khalifa Tip: Use the on-site telescopes to identify surrounding buildings and key points of interest.
• Baggage Policy: Large luggage is not allowed inside but can be stored at the Secure Baggage Area near the entrance. Small items like handbags and cameras are permitted. Commercial or business photography is strictly prohibited.
• Time-Specific Entry: Access to Burj Khalifa is for a specific time slot, but once inside, you can stay as long as you like. Visitors typically spend 40–45 minutes at the observatory.
• Prime Hours: The best times to visit Burj Khalifa are from 4:00 PM to 6:30 PM. (From 1 Dec 2022, prime hours are 3:00 PM to 6:30 PM.)
• Dubai Frame Tip: Visit early in the morning or near dusk for the best views.
• Group Policy: Up to 5 people from a single group are allowed per entry at the Dubai Frame.

Cancellation policy

• Tickets are non-cancellable and cannot be rescheduled.

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Inclusions

• Admission to Dubai Aquarium & Underwater Zoo
• Access to the Aquarium Tunnel
• Entry to the Underwater Zoo
• Visit Penguin Cove & Nursery
• Admission to Dubai Frame

Need to know

• Aquarium Tip: Don’t miss waving at the Tiger Sharks, one of the aquarium’s prized collections.
• Photography: Photos and videos are allowed, but flash photography is prohibited at certain exhibits to protect the animals.
• Timing: Visitors typically spend 15–30 minutes at the Aquarium Tunnel (Level 0), 45 minutes to 1.5 hours at the Underwater Zoo (Level 2), and 15–20 minutes on the Glass Bottom Boat ride.
• Supervision: Children under 15 must be accompanied by an adult aged 15 or older at all times.
• Dubai Frame Tip: Explore Zabeel Park, where the Frame is located. It’s one of Dubai’s largest parks with plenty to see and do.
• Supervision: Children under 12 must be accompanied by an adult throughout the visit.

Cancellation policy

• Tickets are non-cancellable and cannot be rescheduled.

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Inclusions

• Admission to AYA Universe
• Entry to Dubai Frame

Need to know

• AYA Universe Tip: Pick up a map and visitor’s guide at the entrance—designed like a passport—to help plan and navigate your visit.
• Accessibility: The experience is wheelchair friendly.
• Safety Notice: Not recommended for guests sensitive to flashing lights, loud sounds, dark spaces, or photosensitive epilepsy.
• Supervision: Children must be accompanied by a responsible adult at all times.
• Dubai Frame Tip: Don’t forget to capture the striking contrast of Old and New Dubai from the top for an Instagram-worthy shot!
• Accessibility Reminder: The experience is wheelchair accessible.
• Child Policy: Children under 12 must be accompanied by an adult.
• Pet Policy: Pets are not allowed due to venue restrictions.

Cancellation policy

• Non-Refundable: These tickets cannot be canceled but remain valid for an extended period.
• Validity: The specific duration of validity is indicated on your ticket.

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Inclusions

• 6-Hour Desert Safari Experience
• Hotel Transfers in Air-Conditioned 4x4 Vehicles
• Dune Bashing for 10–15 Minutes
• BBQ Dinner Buffet with Veg, Non-Veg, and Jain Options (menu available here)
• Live Entertainment Shows: Tanoura, Belly Dancing, and Fire Dancing
• Camel Ride Experience
• Sunset Photo Stop
• Traditional Arabic Costume Photo Opportunity
• Sandboarding Adventure
• Arabic Coffee or Tea
• Henna Painting
• Unlimited Refreshments: Tea, Coffee, Water, and Soft Drinks
• Admission to Dubai Frame
• Complimentary Local’s Pocket Guide to Dubai (money-saving tips, detailed itineraries, and top attractions)

Need to know

• Tip: Be adventurous and try unique dishes at the BBQ, including camel meat.
• Storage: Large bags and strollers must be left at the GATE 4 counter.
• Food & Drink: Outside food and beverages are not permitted inside the venue.
• Dress Code: Wear modest clothing such as long pants, long sleeves, or a scarf to cover shoulders.
• Smoking: Smoking is strictly prohibited at Dubai Frame.
• Safety: Do not lean on or climb over railings, and avoid placing children on them.
• Prohibited Items: Toys and sharp objects are not allowed inside.
• Exhibit Rules: Please do not touch or remove items on display.
• Child Supervision: Children aged 12 and under must be accompanied by an adult at all times.

Cancellation policy

• Tickets are non-cancellable and cannot be rescheduled.

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Inclusions

• Admission to The View at The Palm (Level 52)
• Access to the Exhibit Area & Immersive Theater
• Skip-the-Line Entry to Dubai Frame

Need to know

• Dubai Frame Tip: Pose within the iconic frame for Instagram-worthy photos to remember your visit.
• Group Policy: Up to 5 people from a single group are allowed per entry.
• Storage: Large bags and strollers must be left at the GATE 4 counter.
• Accessibility: Differently-abled guests can enter free of charge.
• Dress Code: Modest clothing is recommended—long pants, long sleeves, or a scarf to cover shoulders.
• Nighttime Tip: Stargaze through the telescope on the observation deck for a magical experience.
• Entry Policy: Please enter only at your booked time slot. Non-prime tickets cannot access prime-hour slots.
• Child Policy: Children under 12 enter free with a paying adult; standard charges apply for additional children.

Cancellation policy

• Non-Refundable: These tickets cannot be canceled but are valid for use until 30 August 2025.
• Validity: Tickets can be used any time up to 30 August 2025.

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Inclusions

• Admission to Burj Khalifa Observation Decks on Levels 124 & 125
• Access to Telescopes on the Observation Deck
• Entry to Dubai Frame
• Admission to Dubai Aquarium & Underwater Zoo
• Access to the Underwater Zoo
• Walk Through the Aquarium Tunnel
• Visit Penguin Cove & Nursery

Need to know

• Burj Khalifa Tip: The best time to visit the top floors is during sunset, between 6:30 PM and 7:00 PM, when the skies glow orange and provide breathtaking views.
• Food & Drink Policy: Outside food and beverages are not allowed inside Burj Khalifa.
• Child Supervision: Children under 13 must be accompanied by an adult at all times.
• Timed Entry: Entry to Burj Khalifa is strictly for your scheduled time slot. Please arrive on time.
• Dubai Aquarium & Underwater Zoo Tip: Visit by 8:00 PM for the best chance to see the penguins, as it’s their bedtime afterward.
• Photography: Photography and videography are allowed, but flash is prohibited in certain exhibits to protect the animals—please follow the rules.
• Duration: Visitors typically spend 15–30 minutes in the Aquarium Tunnel (Level 0) and 45 minutes to 1.5 hours in the Underwater Zoo (Level 2).
• Child Supervision: Children under 15 must be accompanied by an adult aged 15 or above.
• Dubai Frame Tip: Explore Zabeel Park, home to Dubai Frame. It’s one of the largest parks in the city with plenty to see and do.
• Child Supervision: Children under 12 must be accompanied by an adult throughout the visit.

Cancellation policy

• Tickets are non-cancellable and cannot be rescheduled.

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Inclusions

• 24-Hour Unlimited Hop-On Hop-Off Tour with Big Bus
• Access to Both Red & Blue Routes
• Multilingual Audio Guide: English, French, German, Italian, Spanish & Russian
• 60-Minute Dhow Creek Cruise with Live Commentary
• Complimentary Onboard Earphones
• Mobile App Featuring Detailed Maps and Live Bus Tracking
• Entry to Dubai Frame (near Stop #15 on the Red Route)

Need to know

• Dubai HOHO: The buses are wheelchair accessible.
• Ticket Add-Ons: Details for included add-ons, such as the cruise, will be provided after booking.
• Dubai Frame Dress Code: Wear modest clothing, such as long pants, long sleeves, or a scarf to cover shoulders.
• Prohibited Items: Food, beverages, and sharp metallic objects are not allowed—plan accordingly.
• Pet Policy & Safety: Pets are not permitted. Do not lean on or climb over railings, and avoid placing children on them.
• Exhibits: Please do not touch or remove any items on display.
• Group Policy: Up to 5 people from a single group are allowed per entry.
• Storage & Supervision: Large bags and strollers must be left at the GATE 4 counter. Children aged 12 and under must be accompanied by an adult at all times.

Cancellation policy

• Tickets are non-cancellable and cannot be rescheduled.

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Inclusions

• Admission to MOTIONGATE™ Dubai
• Unlimited access to all rides, attractions, and live shows at MOTIONGATE™ Dubai
• Complimentary parking at Dubai Parks and Resorts
• Halloween Fright Nights available until October 31
• Entry to Dubai Frame

Need to know

• MOTIONGATE™ Dubai: The Zombieland ride will be closed for maintenance from February 9 to 17, 2024.
• Ride & Attraction Updates: Some rides or attractions may be unavailable on the day of your visit due to technical, weather, operational, or maintenance reasons. Please check in advance for the latest information.
• Visitor Tip: Upon arrival, pick up a park map and check the daily entertainment schedule to plan your day and make the most of your visit.
• Dining Update: Dragon Flame Grill Restaurant is closed until further notice.
• Park Closing: All attractions close 30 minutes before the park’s official closing time.
• Dubai Frame Group Policy: Up to 5 people from a single group are allowed per entry.
• Storage: Large bags and strollers must be left at the GATE 4 counter.
• Accessibility: Differently-abled guests can enter free of charge.

Cancellation policy

• Accessibility: Differently-abled guests can enter free of charge.

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Inclusions

• Admission to IMG Worlds of Adventure
• Iron Man Experience (depending on selected option)
• Skip-the-Line Access to Dubai Frame

Need to know

• Park Tip: Use the park’s app to check real-time wait times for top rides. The GPS feature will guide you to attractions with shorter queues.
• Food Policy: Outside food is not allowed, but there are 28 food and beverage outlets inside for snacks, meals, and drinks.
• Must-Try Rides: Don’t miss Spider-Man: Doc Ock’s Revenge, Hulk: Epsilon Base 3D, The Velociraptor, and The Powerpuff Girls: Mojo Jojo’s Robot Rampage.
• Child Policy: Children under 105 cm enter for free and must always be accompanied by an adult. Certain attractions, like the Haunted Hotel, are restricted to children 15 and older.
• Accessibility: Only one guest with a disability is allowed per ride cycle, and they must be accompanied by a designated carer. The park is wheelchair and pram/stroller accessible.
• Storage: Lockers are available at the park entrance for an additional fee.
• Festival of Fright (Sep 16 – Oct 31, 2024) Timings:
• Sunday to Thursday: 12 PM – 10 PM
• Friday & Saturday: 12 PM – 11 PM
• Dubai Frame Tip: Use a wide-angle lens to capture the full frame in your photos.
• Group Policy: Up to 5 people from a single group are allowed per entry.
• Storage & Supervision: Large bags and strollers must be left at the GATE 4 counter. Children aged 12 and under must be accompanied by an adult.
• Accessibility: Differently-abled guests enter for free. The attraction is wheelchair and pram/stroller accessible.
• Food & Drink Policy: Outside food and beverages are not permitted.
• Dress Code: Wear modest clothing, such as long pants, long sleeves, or a scarf to cover shoulders.
• Smoking: Not permitted at Dubai Frame.
• Safety: Do not lean or climb over railings, and do not place children on them.
• Prohibited Items: Toys and sharp tools are not allowed inside.
• Exhibits: Do not touch or remove any items on display.

Cancellation policy

• Tickets are non-refundable but can be used any time up to 15 September 2025.
• Valid for use until 15 September 2025.

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Inclusions

• Admission to IMG Worlds of Adventure
• Iron Man Experience (depending on selected option)
• Skip-the-line access to Dubai Frame

Need to know

• Why settle for just IMG Worlds of Adventure tickets when you can also enjoy a free entry to the iconic Dubai Frame? Step into 4 thrilling Adventure Zones at IMG Worlds of Adventure – Marvel, Cartoon Network, IMG Boulevard, and The Lost Valley. Feel the adrenaline on 22 exhilarating rides and rollercoasters, and immerse yourself in the worlds of your favorite characters. At Dubai Frame, take in breathtaking 360° views of the city’s past and present from 150 meters high, with the ease of skip-the-line access. Visit the Dubai Frame Museum to trace the city’s remarkable journey from a humble fishing village to a global metropolis.
• Outside food is not allowed, but there are 28 food and beverage outlets throughout the park.
• Must-try rides include Spider-Man: Doc Ock’s Revenge, Hulk: Epsilon Base 3D, The Velociraptor, and Powerpuff Girls: Mojo Jojo’s Robot Rampage.
• Children under 105 cm enter free but must be accompanied by an adult. Some attractions, such as the Haunted Hotel, do not permit children under 15.
• Please note that only one guest with a disability is allowed per ride cycle, and they must be accompanied by one designated caregiver at all times.
• Storage lockers are available for an additional fee.
• Festival of Fright Timings (Sep 16 – Oct 31, 2024):
• Sunday to Thursday: 12 PM – 10 PM
• Friday & Saturday: 12 PM – 11 PM
• Dubai Frame Tip: Capture the best photos using a wide-angle lens.
• Up to 5 members per group are allowed per entry.
• Large bags and strollers must be stored at GATE 4 Counter.
• Differently-abled guests can enter for free; the attraction is wheelchair and stroller accessible.
• Outside food and drinks are not allowed inside the venue.
• Respectful clothing is recommended: long pants, long-sleeved shirts, or a scarf to cover shoulders.
• Smoking, leaning or climbing on railings, and placing children on railings are prohibited.
• Toys and sharp objects are not allowed, and exhibition items must not be touched or removed.
• Children aged 12 and under must be accompanied by an adult at all times.

Cancellation policy

• Tickets are non-refundable but valid for use any time up to 15 September 2025.
• Valid until 15 September 2025.

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